Privacy policy

Last updated: 3 May 2026

This Privacy Policy describes how Mukikim LLC ("Mukikim", "we", "us") collects, uses, and shares information when you visit mukikim.com or buy from us.

Who we are

Mukikim LLC
6812 W Calumet Road
Milwaukee, WI 53223
United States
info@mukikim.com

We operate the Mukikim and Odyssey Toys brands from a single online store.

Information we collect

When you visit our site or make a purchase, we collect:

Information you give us:

  • Name, email, phone number, shipping and billing address
  • Payment information (processed securely by our payment providers, we never see or store full card numbers)
  • Account login details, if you create an account
  • Messages you send us via contact forms, email, or customer service

Information collected automatically:

  • Device and browser information (IP address, browser type, operating system)
  • Pages you visit, referring URLs, time spent on pages
  • Cookies and similar tracking technologies (see "Cookies" below)

Information from third parties:

  • Payment verification from our payment processors
  • Analytics data from Google Analytics
  • Marketing engagement data from our email platform

How we use your information

We use your information to:

  • Process orders, payments, shipping, and returns
  • Send order confirmations, shipping notifications, and customer service messages
  • Respond to your questions and support requests
  • Send marketing emails if you've opted in (you can unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Prevent fraud and secure our website
  • Comply with legal obligations

Sharing your information

We do not sell or rent your personal information to third parties. We share information only with:

  • Service providers who help us run the business: Shopify (hosting), payment processors, shipping carriers, email platforms (Klaviyo), analytics (Google Analytics), review platform (Judge.me), and customer support tools. These providers are contractually required to protect your information.
  • Legal authorities if required by law, court order, or to protect our rights and safety.
  • Business transfers if Mukikim is acquired or merged. Any new owner would honor this Privacy Policy.

Cookies

We use cookies and similar technologies to:

  • Keep you logged in and remember items in your cart
  • Understand how visitors use our site (Google Analytics)
  • Show you relevant ads on other platforms (Google Ads, Meta)
  • Improve site performance and functionality

You can disable cookies in your browser settings. Disabling cookies may affect some site features (like your shopping cart).

Children's privacy (COPPA)

Our website sells toys and products intended for children, but we do not knowingly collect personal information from children under 13. We direct all account creation, purchasing, and marketing to parents and adult guardians.

If you believe we have collected information from a child under 13, please contact us at info@mukikim.com and we will delete it promptly.

Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Delete your personal information
  • Opt out of marketing emails (use the unsubscribe link in any email)
  • Opt out of the sale or sharing of personal information (we do not sell information)
  • Lodge a complaint with a data protection authority

California residents: You have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we collect and the right to request deletion. We do not sell personal information as defined by CCPA.

To exercise any of these rights, contact us at info@mukikim.com with your request. We'll respond within 30 days.

Data retention

We keep your information for as long as you have an account with us, and for a reasonable period afterward to comply with legal obligations (tax records, fraud prevention, etc.). You can request deletion of your account at any time.

Security

We use industry-standard technical and administrative safeguards to protect your information, including encrypted connections (SSL/TLS) for payment and sensitive data. No method of online transmission is 100% secure, but we take reasonable steps to protect what you share with us.

Third-party links

Our site may link to third-party websites. We're not responsible for their privacy practices. Check their policies before sharing information.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date. Continued use of the site after changes means you accept the updated policy.

Contact us

Questions about this policy, or requests about your information:

Mukikim LLC
info@mukikim.com
(414) 357-3997