MUKIKIM
MUKIKIM
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  • Home
  • Shop
  • Our Brands
    • Rock And Roll It
    • Happy Puzzle Company
    • SpyX
    • Bot
    • My Little Ride
    • Brain Blast
    • Jr Engineer
    • Mini Flyer
    • Kool Kreepers
    • Hyper Runner
    • Playmind
    • Spelly
    • eBird
    • Construct A Truck
    • Wicked
    • Zzzopa
    • Drench
  • Retail Partners
    • Retail Partners
    • Shop Wholesale
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Terms & Conditions

Customers:


Standard Return & Refund Policy:


  • In order to be eligible for a full refund, you have to return the product within 30 calendar days of your purchase. The product with the package must be in new or unused condition.
  • After we receive your item, our team will inspect it and process your refund. For credit card payments it may take 5 - 10 business days for a refund to show up on your credit card statement.
  • If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
  • If you have more questions feel free to contact our customer service Monday - Friday 9:00am - 5:00pm Central Time at 1-414-357-3997 or email us at info@mukikim.com.



Retail Partners:


Please submit your order through your sales rep OR contact us directly. 


Conditions of Sale:

  • The minimum order value is $150.00 per shipping location.
  • Freight: F.O.B. Milwaukee, WI USA.
  • Back Orders: Will be shipped at the same terms of original order. Orders under $150.00 are subject to cancellation. ​

Claims and Returns:

  • Upon receipt of shipment, if anything is missing or damaged, you must hold the packing material and carton until the freight claim is settled. Concealed shortages must be reported within 7 days of delivery.
  • No claims for concealed shortages and/ or damages will be allowed unless reported to our office within 7 days of delivery.
  • If your order was shipped by UPS, Fed Ex or truck, please notify their local office.
  • MERCHANDISE CANNOT BE RETURNED UNLESS OUR OFFICE HAS ISSUED AN R.M.A.
  • Returns cannot be authorized by our sales representatives.
  • Custom products are non-returnable.
  • Returns may be subject to a 20% restocking fee.

Promotions:

  • Please contact your local Sales Rep OR our customer service to learn about our current Promotions.

Terms of Sale:

  • All orders are prepaid using credit card at time of shipment
  • Net terms are subject to credit approval and account must be current.
  • Net terms payment should be done by check only, if paid with credit card then additional 3% would be charged.
  • All past due invoices are subject to a 1.5% late charge per month.
  • Net terms may be revoked due to payment delinquency.
  • Pricing and Promotions are subject to change without notice.
  • Orders under $100.00 will incur a $10.00 service charge.
  • All sales are final.
  • No allowances deductible on past due invoices.
  • It is not the policy to offer our products on Guaranteed Sale.


Product Warranty:

  • 90 day product warranty with proof of purchase and proof that the item was taken care of according to specifications in the product manual.


Online Selling:

  • MukikiM items are not to be sold online without prior written approval. Including but not limited to Amazon.com, eBay.com, Walmart.com, etc. 
  • Written authorization required to sell online.

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MUKIKIM

6812 W Calumet Rd, 6812 W Calumet Rd, Milwaukee, WI 53223, USA

(414) 357-3997

Copyright © 2023 MUKIKIM - All Rights Reserved.

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