Terms & Conditions

Please submit your order through your sales rep OR contact us directly. 

Conditions of Sale:

• The minimum order value is $150.00 per shipping location.
• Freight: F.O.B. Milwaukee, WI USA.
• Back Orders: Will be shipped at the same terms of original order. Orders under $150.00 are subject to cancellation. ​
  

Claims and Returns:

• Upon receipt of shipment, if anything is missing or damaged, you must hold the packing material and carton until the freight claim is settled. Concealed shortages must be reported within 7 days of delivery.
• No claims for concealed shortages and/ or damages will be allowed unless reported to our office within 7 days of delivery.
• If your order was shipped by UPS, Fed Ex or truck, please notify their local office.
• MERCHANDISE CANNOT BE RETURNED UNLESS OUR OFFICE HAS ISSUED AN R.M.A.
• Returns cannot be authorized by our sales representatives.
• Custom products are non-returnable.
• Returns may be subject to a 20% restocking fee.
  

Promotions:

• Please contact your local Sales Rep OR our customer service to learn about our current Promotions.
  

Terms of Sale:

• All orders are prepaid using credit card at time of shipment
• Net terms are subject to credit approval and account must be current.
• Net terms payment should be done by check only, if paid with credit card then additional 3% would be charged.
• All past due invoices are subject to a 1.5% late charge per month.
• Net terms may be revoked due to payment delinquency.
• Pricing and Promotions are subject to change without notice.
• Orders under $100.00 will incur a $10.00 service charge.
• All sales are final.
• No allowances deductible on past due invoices.
• It is not the policy to offer our products on Guaranteed Sale.

Product Warranty:

• 90 day product warranty with proof of purchase and proof that the item was taken care of according to specifications in the product manual.

Online Selling:

• MukikiM items are not to be sold online without prior written approval. Including but not limited to Amazon.com, eBay.com, Walmart.com, etc. 
• Written authorization required to sell online.